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FAQs

What currency are the prices displayed in?

All prices are stated in Singapore Dollars (SGD) and are all inclusive of prevailing GST charge.

Do you accept international credit cards?

Yes we do!

What forms of payment do you accept?

We offer a number of payment methods:
1. Credit Cards: Visa (including Visa Electron), MasterCard, Maestro and American Express
2. PayPal

Why am I charged 0.8% more when I use credit cards?

This only occurs with certain credit cards. It is a cross-border fee charged by the card issuing bank as our main bank is not in Singapore.

Is it safe to use my credit card on your site?

Every credit card transaction occurs within a secure environment. Our payment system has a 128-bit SSL security encryption certification awarded by VeriSign. You can see the transaction is secure if you see a keylock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secured.

My computer froze while processing payment. How will I know that my payment went through successfully?

All successful transactions are followed up by a confirmation email that contains an order number within an hour of purchase. If you have not received confirmation via email, please try placing your order again.

Is it safe to use my debit card online?

Yes! And please note that: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

What is PayPal?

PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.

How do I sign up for PayPal?

You can sign up for a PayPal account here.

How do I use a Paypal payment option?

Existing PayPal users who would like to use PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website.

How is billing done for PayPal?

Customers who sign up for a PayPal account must sign a Billing Agreement which will authorize the merchant to take out their payments directly from their PayPal account. For more information, please refer here.

What do I do if I have questions about my PayPal account?

You may contact PayPal customer service here for support.

When are funds transferred out of my PayPal account for my order?

PayPal withdraws money from your PayPal account immediately after checkout. If the balance is lower than the total payment, PayPal offers credit products or the option to pay from your bank account or a credit card. Customers who do not have a PayPal account at this point will need to use a valid credit card to complete the payment. For detailed information, customers can contact PayPal customer service.

Sizing Chart
SHIRT SIZING

Size

Chest (Shirt) Chest (Body) Collar Shoulder Sleeve Length
46 40" / 102cm 36" / 91cm 15" / 38cm 17" / 43cm 25" / 63.5cm 28.5" / 72cm
48 42" / 107cm 38" / 96.5cm 15.5" / 39.5cm 17.5" / 44.5cm 25.5" / 65cm 29" / 73.5cm
50 44" / 112cm 40" / 102cm 16" / 40.5cm 18" / 45.5cm 26" / 66cm 29.5" / 75cm
52 46" / 117cm 42" / 107cm 16.5" / 42cm 18.5" / 47cm 26.5" / 67.3cm 30" / 76cm
54 48" / 122cm 44" / 112cm 17" / 43.2cm 19" / 48cm 27" / 68.5cm 30.5" / 77.5cm
56 50" / 127cm 46" / 117cm 17.5" / 44.5cm 19.5" / 49.5cm 27.5" / 70cm 31" / 78.5cm