Free Shipping in Asia, Australia & NZ! Rest of the World Free shipping above $100 spent!

Shipping & Delivery

Q MENSWEAR aim to keep shipping as cheap and fuss-free as possible. And more importantly, we understand that getting your items quickly is important to you, so we make every effort to process and deliver your orders as soon as we can.

Do you offer free shipping in Singapore?

At the moment we do not offer free shipping in Singapore. But we do have free shipping promotions (T&C applies) from time to time.
Terms & Conditions
• If you return items from an order which enjoyed free shipping, and your total order value is below $50, the shipping & handling fee of $2.00 will be deducted from the amount refunded for your returned items.
• We reserve the right to change or discontinue free shipping at any time.

Do you ship internationally?

Yes we do! There is a small postage charge for every item that you purchase with us. All deliveries will be shipped by either Singpost or EMS.

How much does shipping cost?

Shipping costs depend on the type and number of products you purchase as well as which country you are sending it to. You will be furnished a quotation at checkout.

How long will it be before I receive my order?

• For Singapore orders. You can expect to receive your order within 3-5 working days.
• For international shipping. We will post your goods via normal airmail which will take between 5-15 working days. Should you require urgent delivery via DHL Express, do email us and additional shipping charges applies.

Will I have to sign for my package?

Typically, we do not require a signature when we ship your package. However, there are instances when the delivery driver may decide to choose this option, which is at their discretion.

What if I am not home when my package arrives?

You will receive either a notice slip indicating that you can collect it at the nearest post office or a call/email for re-delivery arrangements. The best way to ensure a successful delivery is to provide us with the address that you will be at during our delivery time.

What is the delivery time?

We use local couriers to facilitate the delivery of our orders, therefore it would usually take place between 9am-6pm from Mondays to Fridays.

How do I change my address or cancel my order?

If you’ve just finished placing your order, please call us and we’ll try to modify your order. If more than two hours have passed, chances are good that our magical warehouse elves have already packed and shipped your order! In either case, please call us for further assistance as soon as possible.

My items have yet to arrive. What should I do?

Normally, you should receive your item within 2-3 days or 7-9days depending if we have the item at our warehouse. In the event like this, send us an email here with the shipping address and Order ID so that we can check your delivery status with our courier.

Do you ship to PO Boxes or Military addresses?

Yes. However, if it is a Military address, we can only deliver to the guard post as our courier would not be able to enter the premises.

Will I have to pay additional taxes or tariffs if I order from overseas?

Some countries charge taxes or other shipping charges on imported packages. We recommend checking with your local customs office for these charges before placing your order. Since these types of taxes and charges are subject to changes from time to time, we cannot incorporate these charges into the shipping charge at payment.

Are there any handling fees for clearing customs?

If your package should, for whatever reason, not be exempted from customs, then there is a chance that the local authorities will ask for handling fees to process the paperwork for clearing customs. For procedures on this, please check with your local customs office. The customer is always responsible for any taxes and duties. 

Sizing Chart
SHIRT SIZING

Size

Chest (Shirt) Chest (Body) Collar Shoulder Sleeve Length
46 40" / 102cm 36" / 91cm 15" / 38cm 17" / 43cm 25" / 63.5cm 28.5" / 72cm
48 42" / 107cm 38" / 96.5cm 15.5" / 39.5cm 17.5" / 44.5cm 25.5" / 65cm 29" / 73.5cm
50 44" / 112cm 40" / 102cm 16" / 40.5cm 18" / 45.5cm 26" / 66cm 29.5" / 75cm
52 46" / 117cm 42" / 107cm 16.5" / 42cm 18.5" / 47cm 26.5" / 67.3cm 30" / 76cm
54 48" / 122cm 44" / 112cm 17" / 43.2cm 19" / 48cm 27" / 68.5cm 30.5" / 77.5cm
56 50" / 127cm 46" / 117cm 17.5" / 44.5cm 19.5" / 49.5cm 27.5" / 70cm 31" / 78.5cm